OWL uses Google Hangout to host Online PD opportunities. We encourage you to try it out before your scheduled online PD time so you don’t miss any of the session with technical difficulties. This should include having Google Chrome on your device, and giving the platform permission to use your video camera and microphone. If you do have any issues prior to the event, email us or call Tech Support at (857) 293-1706. An OWL Team member will contact you as soon as possible to help you out.
Day of Session
At least 10 minutes prior to the session, an OWL team member will send you a link via email. This will direct you to your group’s specific hangout. Once all registered participants and the consultant have arrived, the session will begin. If you are experiencing technical difficulties as you try to log on contact us by email or phone (857) 293-1706 as soon as possible. We will have a team member available to help you.
OWL does not give reimbursement for the following:
- confusion of start time and time zones
- technical issues on the participant’s part
- inability to connect to the hangout
Anything we forgot to share?
Check out our Frequently Asked Online PD Questions!